• ALL shipments are made from the manufacturer, ReelCraft®, in good condition.
• ReelCraft® hosereels are shipped UPS GROUND or best way to the customer.
• The customer receiving the ReelCraft® hosereels is responsible for INSPECTING equipment for freight damage prior to unloading.
The customer must be aware that he accepts the shipment in the condition for which he signs. The customer must make a notation as to the condition received indicating any exceptions to good condition. If signed clear, the shipment is accepted in good condition and therefore releases the freight company and the shipper of responsibility.
• IF SHIPPING DAMAGE IS DISCOVERED to the shipment (but no visible damage was noted to the shipping container) the customer should notify the FREIGHT COMPANY IMMEDIATELY so that a Concealed Damage Report may be executed. The shipping container must be saved for inspection by the freight carrier. Concealed damage claims are difficult to obtain when the damaged product/material has been on hand for an extended period. For this reason a thorough inspection should be made at the time of acceptance.
SPECIAL NOTE: Freight Damage DOES NOT constitute a Warranty Claim from ReelCraft® hosereels or from this website/distributor (www.hosereels.biz)
• The customer receiving the ReelCraft® hosereels is responsible for ALL UNLOADING at their business dock and for providing any personnel and equipment necessary for unloading.
CUSTOMER ORDERING ERROR:
Incorrect orders by a customer do not constitute any warranty claim.
ReelCraft® hosereels and its authorized distributors shall not take responsibility for the cost of and/or shipping costs related to orders placed incorrectly by a customer.
Should the ReelCraft® hosereels factory make any error in shipping incorrect product, HoseReels.biz will make every effort to work with the factory and customer to correct the shipping error and see that the customer receives what was originally ordered.
NOTE: For complete warranty information, online warranty registration, service manuals and return information please visit www.reelcraft.com.
Please contact us if you have further questions reqarding this site:
Call 1-336-229-9999 and speak to
Authorized Distributor, McGuire Air Compressors, Inc.,
owners of this web site, www.HoseReels.biz
E-mail us at firstname.lastname@example.org
For more information about ReelCraft® hosereels
or to ask any questions before ordering.